
My Story
My Story
Marco Sotelo
Owner & Certified Dog Groomer
Marco’s Paws Mobile Grooming
My journey has been built on hard work, dedication, and a passion for serving others.
Before entering the pet grooming industry, I worked as a freelance photographer, capturing weddings, birthdays, sporting events, and special occasions while developing strong customer service and attention-to-detail skills.
I also worked as an independent driver for ride-sharing and delivery services, serving customers throughout Connecticut with a commitment to safety, reliability, and professionalism.
Wanting a career that combined my love for animals with hands-on service, I completed professional dog grooming training at the New York Academy of Pet Styling in New York City and became a Certified Dog Groomer.
As a Deaf business owner, I understand the value of patience, trust, and clear communication. Every pet is treated with kindness, respect, and individual attention.
Today, I proudly operate Marco’s Paws Mobile Grooming, providing professional mobile grooming services directly to your home. My goal is to create a safe, low-stress grooming experience while helping every dog look and feel their best.
Professional Experience
* Certified Professional Dog Groomer
* Professional Photography Training
* Customer Service & Client Relations
* Mobile Grooming Services
* Small Business Owner
“Every dog deserves gentle care, professional grooming, and a positive experience.”
— Marco Sotelo
Marco’s Paws Mobile Grooming 🐾

Chapter 1: Where My Journey Began
🐾 Marco Sotelo – Future Dog Groomer
Every great journey begins with a dream.
My story started with a love for dogs and a desire to learn how to care for them professionally. Before becoming a certified dog groomer, I spent time learning about different breeds, dog behavior, coat types, and the importance of patience and trust.
Like this happy English Bulldog standing proudly, I began my journey one step at a time. I knew success would not happen overnight, but I was determined to keep learning and growing.
As a Deaf student, I faced communication challenges, but I never gave up. I believed that hard work, dedication, and a passion for dogs would help me achieve my goal.
This is the first chapter of my story—the beginning of a journey that would eventually lead me to become a Certified Professional Dog Groomer and the owner of Marco’s Paws Mobile Grooming.
“Every professional was once a beginner who refused to quit.” 🐾✨
— Marco Sotelo
Certified Dog Groomer
Marco’s Paws Mobile Grooming

In 2024
Hairy Barker Inn & Spa Internship Experience
Before attending a professional dog grooming academy, I completed a six-week internship training program at Hairy Barker Inn & Spa in Darien, Connecticut.
My original goal was to become a dog groomer. When I first asked a grooming business if they could teach me grooming, they explained that I would need formal education through a dog grooming academy. At the time, I felt disappointed because I was unsure what steps to take next. However, I remained determined to pursue my dream of becoming a professional dog groomer.
During my internship, I drove nearly an hour each way to attend training sessions. Despite the long commute and heavy traffic, I stayed focused on my goal and never gave up.
Throughout the six-week program, I gained hands-on experience with:
• Bathing and drying dogs
• Brushing and coat maintenance
• Nail trimming
• Ear cleaning and eye cleaning
• Learning dog sizes, coat types, and breed characteristics
• Understanding appropriate shampoos and conditioners for different coat and skin needs
• Safe handling techniques and pet comfort practices
I learned that every dog has a unique personality and emotional response. Some dogs were nervous around grooming equipment, especially dryers because of the loud noise. My mentors taught me patience, proper towel-drying techniques, safe dryer usage, and how to help pets remain calm and comfortable throughout the grooming process.
As a beginner, I faced challenges with brushing matted coats, handling nervous dogs, and performing nail trims for the first time. These experiences helped me develop confidence, patience, and practical skills.
My daily responsibilities also included cleaning grooming areas, sanitizing tubs, sweeping hair, cleaning accidents, folding towels, and operating washing and drying machines. These tasks taught me that professional grooming is about much more than appearance—it requires responsibility, cleanliness, and dedication.
By the end of the internship, I had developed a strong foundation in pet care and grooming preparation. The experience confirmed my passion for working with dogs and motivated me to continue my education.
After completing the internship, I began searching for a professional dog grooming academy where I could continue developing my skills and work toward becoming a certified dog groomer. That journey eventually led me to earn my professional dog grooming certification and continue pursuing my dream in the pet grooming industry.



My Journey to Becoming a Professional Dog Groomer
My Journey to Becoming a Professional Dog Groomer
In the summer of 2025, I committed myself to a 10-week Professional Dog Grooming Program at the New York Academy of Pet Styling in New York City. I carefully chose this school because it fit my schedule and offered the hands-on training I needed to pursue my dream of becoming a professional dog groomer.
As a Deaf student, communication was one of my biggest challenges. At first, there was no full-time sign language interpreter available for my classes. The school owner worked with a social worker program to help arrange interpreting services. Eventually, I was able to attend classes with a sign language interpreter through video on a laptop, allowing me to communicate effectively with my instructors and fully participate in the program.
My class was small, with only two students, which gave me more personalized attention and additional opportunities to learn. The instructors shared many years of professional grooming experience and taught me essential grooming skills, including bathing, drying, brushing, de-matting, nail trimming, breed-specific styling, clipper work, and safe dog handling techniques.
One of the most difficult skills for me was de-matting. I quickly learned that proper tools, products, and techniques could make a significant difference in both efficiency and comfort for the dog. My instructors corrected my mistakes, introduced me to professional de-matting products, and helped me improve my grooming techniques. This was a turning point in my education because I realized how much the right knowledge and tools could improve both the dog’s experience and the groomer’s efficiency.
Handling dogs of different sizes and temperaments was another challenge. Some dogs moved constantly, making nail trimming and grooming more difficult. Through practice and repetition, I developed stronger handling skills and gained confidence working with both small and large breeds.
Before attending grooming school, I had completed six weeks of dog bathing training. That experience gave me a good foundation in bathing, drying, shampooing, and conditioning. However, I quickly learned that every grooming school and grooming business has its own systems and techniques. Some methods were very different from what I had previously learned. Instead of resisting change, I kept an open mind, accepted feedback, and adapted to professional grooming standards.
Throughout the program, I completed regular tests and evaluations. At times, I felt frustrated because communication barriers sometimes made it difficult to fully understand the instructors’ feedback. I was occasionally told that I worked too slowly, which was discouraging. However, I refused to give up. I continued practicing, studying, and repeating techniques until my skills improved.
The program introduced me to advanced grooming concepts, including wide-blade clipper work, breed-specific styling, scissoring techniques, and professional finishing methods. These lessons helped me reach a much higher level of grooming knowledge than I had previously experienced.
I also spent time reading grooming books, watching educational videos, and learning from award-winning grooming professionals. One memorable experience was grooming a Standard Poodle. Through that experience, I learned how intelligent, sensitive, and expressive dogs can be. It strengthened the connection I felt with animals and confirmed that dog grooming was the career I truly wanted.
Before entering the grooming industry, I worked as a freelance photographer for weddings and special events. While I enjoyed photography, I eventually realized my true passion was working with dogs. I became inspired by professional groomers on YouTube, TikTok, Instagram, Facebook, and grooming education channels. Watching experienced groomers helped motivate me to continue learning and improving my skills.
I also discovered grooming expos and educational events, including popular grooming competitions in Pennsylvania. Through books, videos, and industry resources, I learned that successful grooming businesses often rely on strong teams of groomers, bathers, and assistants working together to provide excellent service and care for pets.
When final exam day arrived, I felt nervous but prepared. My final grooming test involved completing a full groom independently. While experienced groomers might complete the groom in approximately three hours, it took me about four hours as a beginner. I remained focused, worked carefully, and gave my best effort.
When my instructor completed the final evaluation, I was thrilled to learn that I had passed.
Earning my certification was especially meaningful because of the sacrifices I made throughout the program. Every training day began around 5:00 a.m. I would wake up, eat breakfast, and begin my commute. The round-trip drive often totaled nearly five hours each day. Over the course of ten weeks, I dedicated nearly 200 hours to commuting long distances, attending classes, studying, and improving my grooming skills. After a full day of training, I would drive home and often arrive between 7:00 p.m. and 7:30 p.m. By then, I was exhausted from the long commute and intensive hands-on learning, so I would eat dinner, prepare for the next day, and go to bed early before starting the same routine again the following morning. I dedicated hours to training, studying, commuting, and improving my skills.
My dream was always to start my own mobile dog grooming business, and completing this program brought me one step closer to achieving that goal.
On graduation day, I felt emotional and proud. During my drive home after my final class, I reflected on everything I had overcome and even shed a few tears. The journey had been difficult, but I had accomplished something I once thought was impossible.
After graduation, I took a short trip to Pennsylvania to relax and think about my future goals. During that trip, I reflected on how much I had grown, how much I had learned, and what I wanted my future to look like in the grooming industry.
However, another challenge soon began: finding employment.
Before attending grooming school, I had approached Petco and asked if I could join their dog grooming training program. At that time, I had no professional dog grooming certification and very little grooming experience. Petco did not offer me a training opportunity, and I was not hired.
I was disappointed and upset, but I understood their decision. Many applicants already had professional grooming certifications and more experience than I did. The grooming industry is competitive, and employers often choose candidates with stronger qualifications and proven experience.
Instead of giving up, I chose to invest in myself. I enrolled in the New York Academy of Pet Styling, completed the program, earned my certification, and worked hard to improve my skills.
After graduation, I continued applying for grooming positions at many businesses, including Petco and independent grooming salons. Over time, I applied to more than 25 different grooming businesses. Despite my certification, finding a job was still difficult. Some employers wanted more experience. Others were looking for groomers who could work at a faster pace.
Although the process was frustrating, I refused to quit. Every rejection motivated me to keep learning, keep improving, and keep moving forward.
My journey was not easy, but every obstacle taught me patience, resilience, determination, and perseverance. As a Deaf professional, I have faced challenges that many people do not see. Yet those challenges have made me stronger and more determined to succeed.
Today, I continue building my skills and working toward my goal of growing Marco’s Paws Mobile Grooming. My mission is to provide professional, compassionate, and high-quality grooming services while creating a positive and stress-free experience for every dog I meet.
This journey has taught me that success is not about how many times you fail. It is about how many times you get back up and keep moving forward.
And my story is still being written.
To be continued… 🐾✂️🚐













Dog Grooming Education
- I studied and trained in dog grooming, learning how to groom many different dog breeds and coat types. During my dog grooming course, I gained hands-on experience in bathing, drying, brushing, de-shedding, nail trimming, ear cleaning, and breed-specific grooming techniques.
- The course taught me how to safely handle dogs of different sizes, temperaments, and coat conditions while providing a comfortable and stress-free grooming experience. Through training and practice, I developed the skills and knowledge needed to become a certified professional dog groomer.
- 🐾 Certified Dog Groomer
Completed a Professional Dog Grooming Course with hands-on training in breed-specific grooming, pet safety, coat care, and professional grooming techniques
“I felt comfortable and confident while learning in school.
As I gained knowledge and hands-on experience, I began to trust myself and felt ready to pursue
my dog grooming training.” 🐾✂️

My Final Exam Day – A Dream Achieved 🐾
Today marks one of the best memories of my journey. After months of hard work, dedication, and determination, I successfully completed my final exam and graduated from dog grooming school. I am proud to have earned my certification as a professional dog groomer.
As a Deaf student, I faced challenges along the way, but I never gave up on my goal. This achievement represents perseverance, growth, and the beginning of a new chapter in my career.
I am grateful for everyone who supported me throughout this journey. My dream became a reality, and I look forward to providing professional grooming services and caring for dogs with passion and dedication.
Certified Dog Groomer ✔️
Goal Completed ✔️
Dream Achieved ✔️
Marco’s Paws Mobile Grooming
— Marco Sotelo 🐾


Attended for working interview.

My Groom Room Experience
December 2025, I had the opportunity to attend a working interview at a busy grooming salon. During the day, I worked hard helping dry dogs and learning how the team operated. The salon handled approximately 25 dogs per day, which was very impressive and showed me how successful and organized their business was.
As a Deaf individual, communication can sometimes be challenging in a fast-paced work environment. I did my best to connect with the team, learn their procedures, and adapt to unexpected changes in the workplace. Because I was new to their system and had limited professional experience, it took time for me to adjust to the workflow and responsibilities.
Although I hold a professional dog grooming certification, the salon felt they needed someone with more hands-on experience at that time. While I was disappointed, I accepted their feedback with respect and professionalism.
The team encouraged me to return in the future after gaining additional experience and developing my skills further. I appreciated their honesty and willingness to give me constructive feedback.
This experience taught me that growth comes through hard work, patience, and continuous learning. I understand that becoming a strong team member requires experience, confidence, and practice. I take responsibility for improving my skills and gaining more knowledge in the grooming industry.
I am proud of myself for showing up, working hard, and giving my best effort. This experience did not stop my dream. Instead, it motivated me to continue learning and becoming a better groomer every day.
My journey continues, and I look forward to future opportunities where I can demonstrate my skills, dedication, and passion for working with dogs.
— Marco Sotelo
Certified Dog Groomer
Marco’s Paws Mobile Grooming

